Eligibility for non-university organizations Who Unipark is for Unipark is designed for academic and non-commercial use. The following are eligible: Universities and accredited academic institutions P...
Unipark pricing and discounts Unipark does not offer individual discounts on published license prices. The prices listed in the shop are fixed academic rates and already represent a significant discou...
License renewed but account still locked There is sometimes a delay between Cleverbridge processing your renewal and the Unipark account being reactivated. This is a known sync issue. Steps to resolve...
Data retention after license expiry When your Unipark license expires, your data is not immediately deleted. There is a grace period — but it is limited. The retention timeline Days 1–5 (Grace period)...
Requesting a refund All refunds are handled by Cleverbridge, Unipark's billing provider. Unipark Support cannot issue refunds. How to request Contact Cleverbridge: Email: cs@cleverbridge.com Portal: s...
License upgrades and downgrades As of February 2025, mid-term license upgrades and downgrades are not available. You must wait until your current license expires before changing to a different tier. W...
Finding your invoice or order confirmation Unipark licenses are processed through Cleverbridge, our billing provider. All invoices and order confirmations come from Cleverbridge — not from Unipark dir...
Cancelling your Unipark subscription Important: Unipark Support cannot process cancellations. All subscription cancellations must be handled through Cleverbridge, our billing provider. How to cancel C...
Unipark license types Unipark offers several license tiers to match different academic needs: License Duration Projects Notes Testlizenz (Test) 2 weeks 1 Free. Exports show DEMO watermark. No data exp...
Purchasing or renewing a Unipark license New purchase Go to the Unipark shop. Select the license type that fits your needs. Complete payment via Cleverbridge (Unipark's billing provider). Accepted pay...