What happens to my data when my license expires?

Data retention after license expiry

When your Unipark license expires, your data is not immediately deleted. There is a grace period — but it is limited.

The retention timeline

1. Days 1–5 (Grace period): Your account is deactivated but data is fully preserved. Renew your license and your account is restored without any data loss.
2. Days 6–28 (Retention window): Your account remains deactivated. Data is still stored but the account is in a dormant state. Contact support immediately to recover access before this window closes.
3. After day 28: Data is permanently and irreversibly deleted from Unipark's servers. This cannot be undone under any circumstances.

What to do if you are approaching expiry

• Renew your license before it expires to avoid interruption.
• If you don't need to continue, export all your data before expiry (CSV, XLS, GPX).
• If you are already past expiry, act immediately — every day counts.

Contact support urgently if you are within the 28-day retention window and need to recover your account.